Table of Contents

1. Mission, Vision & Core Values
2. Program Overview
3. Resident Rights
4. Resident Responsibilities
5. Admissions & Eligibility
6. Financial Policies & Housing Rates
7. House Rules & Community Expectations
8. Curfew & Accountability
9. Visitor Policy
10. Substance Use & Recovery Expectations
11. Medication Management
12. Smoking / Vaping Policy
13. Employment, Education & Productive Activity
14. Case Management & Recovery Support
15. Chores & House Responsibilities
16. Personal Property & Room Assignments
17. Safety & Emergency Procedures
18. Weapons, Violence & Harassment
19. Confidentiality & Privacy
20. Grievance & Appeals Process
21. Discharge & Transition Planning
22. Electronic Devices & Internet Use
23. Handbook Revisions
24. Resident Acknowledgment

1. Mission, Vision & Core Values

Mission: Kura Solution provides safe, structured, and supportive housing that empowers individuals to achieve sustainable recovery, independence, and successful community reintegration.

Vision: We envision communities where individuals impacted by substance use and justice involvement have access to safe housing, recovery support, and opportunities for personal growth.

Core Values: Respect · Accountability · Integrity · Recovery · Compassion · Community · Personal Responsibility

2. Program Overview

• Recovery-oriented housing
• Transitional living support
• Case management services
• Peer recovery support
• Employment and education assistance
• Community resource navigation
• Life skills development
• Reentry support for justice-involved individuals
• Housing stabilization services

3. Resident Rights

• Be treated with dignity and respect.
• Live in a safe environment.
• Participate in recovery planning.
• Access support services.
• File grievances without retaliation.
• Privacy regarding personal information.
• Be free from harassment, discrimination, intimidation, and abuse.
• Receive fair and consistent application of program rules.

4. Resident Responsibilities

• Maintaining sobriety.
• Following all house rules.
• Respecting staff, residents, and neighbors.
• Maintaining personal hygiene.
• Completing assigned chores.
• Meeting financial obligations.
• Participating in required programming.
• Reporting safety concerns immediately.
• Protecting the property and reputation of Kura Solution.

5. Admissions & Eligibility

Applicants must:

• Complete intake procedures.
• Agree to maintain a substance-free lifestyle.
• Participate in case management.
• Comply with all program policies.
• Provide required documentation and identification.

Kura Solution reserves the right to deny admission when safety concerns, program incompatibility, or other factors make placement inappropriate.

6. Financial Policies & Housing Rates

Residents are responsible for all program fees and housing costs. Fees are due according to the resident agreement, payments must be made on time, and residents experiencing financial hardship should notify staff immediately.

Room options:

• Shared Room: $800/month
• Private Room: $1,000/month
• Couples Private Room: $1,200/month
• One-time Move-In Fee: $100

Included: furnished housing, utilities, and a structured independent living environment.

Payment terms: weekly payment options available upon approval. Accepted methods: money order, cashier's check, ACH, debit/credit. Payments may be sourced from SSI/SSDI, private pay, or approved third-party assistance.

No Refund Policy: all payments made to Kura Solution — including program fees, move-in fees, and administrative charges — are final, non-refundable, and non-transferable. No refunds are issued for early departure, program termination, rule violations or discharge, or changes in income, employment, health status, or external circumstances. Housing placement reserves a unit and incurs operational costs immediately.

Failure to pay may result in: verbal warning → written warning → payment plan → administrative discharge. Residents may be charged for damage caused by negligence, misuse, or intentional destruction of property.

7. House Rules & Community Expectations

Residents shall:

• Remain alcohol and drug free.
• Follow staff instructions.
• Respect shared living spaces.
• Keep living areas clean.
• Participate in required activities.
• Maintain respectful behavior.

Residents shall not:

• Possess alcohol or illegal drugs.
• Bring contraband into the residence.
• Engage in theft.
• Damage property.
• Threaten or intimidate others.
• Engage in criminal activity.

8. Curfew & Accountability

• Curfew — Sunday–Thursday: 10:00 PM; Friday–Saturday: 12:00 AM.
• Sign in and sign out when leaving.
• Notify staff of schedule changes.
• Attend required meetings and appointments.

Exceptions must receive prior approval from staff.

9. Visitor Policy

Visitors are permitted only during approved visiting hours. Visitors must follow all house rules, remain in approved areas, and leave immediately when directed by staff. Visitors may be denied entry for intoxication, safety concerns, disruptive behavior, or rule violations. Overnight guests are prohibited unless specifically authorized.

10. Substance Use & Recovery Expectations

Kura Solution maintains a recovery-oriented environment. Residents must remain free from alcohol and illicit drugs, submit to random drug and alcohol testing, and participate in recovery activities.

Relapse response — relapse is evaluated individually and may result in: increased support services, clinical reassessment, increased testing, referral to treatment, temporary restrictions, or administrative discharge. Drug trafficking, distribution, or providing substances to others may result in immediate discharge.

11. Medication Management

Residents may take prescribed medications and must disclose all prescribed medications, use them only as prescribed, provide prescription verification when requested, and secure medications appropriately. Medication diversion is strictly prohibited.

Medication-Assisted Treatment (MAT): Kura Solution supports evidence-based recovery practices, including MAT. Residents participating in MAT must comply with treatment recommendations and medication monitoring procedures.

12. Smoking / Vaping Policy

Smoking and vaping are permitted only in designated outdoor areas. No smoking or vaping indoors (rooms, bathrooms, common areas). All waste must be disposed of properly in designated receptacles; littering cigarette butts or vape waste is prohibited. Violations may result in written warning, loss of privileges, disciplinary action, or program discharge.

13. Employment, Education & Productive Activity

Residents are expected to pursue productive activities, such as employment, education, vocational training, volunteer service, or job search activities. Individual goals are incorporated into each resident's recovery plan.

14. Case Management & Recovery Support

Each resident works with a Case Manager to develop an Individualized Recovery Plan. Services may include housing support, employment assistance, healthcare coordination, mental health referrals, legal support, and benefits assistance. Peer Recovery Coaches may provide mentoring, encouragement, and accountability.

15. Chores & House Responsibilities

Residents are expected to maintain a clean and healthy living environment: completing assigned chores, cleaning personal living areas, participating in house cleaning activities, and maintaining acceptable hygiene standards. Failure to complete responsibilities may result in corrective action.

16. Personal Property & Room Assignments

Residents are responsible for safeguarding personal belongings. Kura Solution is not responsible for lost, stolen, or damaged property.

Room assignments are determined by management. Residents may not change rooms without approval, move furniture without authorization, or allow unauthorized individuals to occupy assigned spaces.

Abandoned property left after discharge may be disposed of after thirty (30) days unless arrangements have been approved.

Room checks & facility access: Kura Solution conducts regular monthly room checks to ensure cleanliness and safety, confirm compliance with program rules, and identify maintenance or health concerns. Management may enter rooms for scheduled inspections, wellness checks, or emergency and safety concerns. Participation in room checks is a condition of residency.

17. Safety & Emergency Procedures

Call 911 immediately for medical or mental health emergencies, fire, or threats to life or safety. Staff must be notified immediately after emergency services are contacted.

Overdose response: call 911, administer naloxone if available, notify staff, and remain with the individual until emergency personnel arrive.

Fire safety: residents shall not tamper with smoke detectors, use candles or open flames, or block exits. Follow posted evacuation procedures and evacuate immediately if necessary.

18. Weapons, Violence & Harassment

Weapons — including firearms, ammunition, explosives, and dangerous weapons — are prohibited on all Kura Solution property. Violence, threats, intimidation, bullying, harassment, and sexual misconduct are prohibited. Violations may result in immediate discharge.

19. Confidentiality & Privacy

Kura Solution protects resident information in accordance with applicable laws, including HIPAA and 42 CFR Part 2 when applicable. Information may only be released with written authorization, when legally required, or during emergencies as permitted by law. Residents are expected to respect the privacy of others.

20. Grievance & Appeals Process

Residents may file complaints regarding services, staff conduct, safety concerns, or house operations.

1. Submit concern verbally or in writing — or online via the Grievance Form.
2. Staff respond within three business days.
3. Unresolved issues may be escalated to management.
4. Final response provided within ten business days.

Appeals: residents may appeal disciplinary actions or discharge decisions within five business days. Retaliation is prohibited.

21. Discharge & Transition Planning

Planned discharge may occur upon completion of goals, stable housing placement, or program completion. Administrative discharge may occur for serious rule violations, violence or threats, drug trafficking, continued noncompliance, or safety concerns.

Transition planning: whenever possible, staff assist residents with housing referrals, employment planning, recovery resources, healthcare connections, and community support services.

22. Electronic Devices & Internet Use

Personal electronic device use is permitted as part of daily living; all use must support a safe, respectful, and recovery-focused environment. Device use is a privilege and may be restricted if necessary. Residents may not use devices for illegal activity; harassment, threats, or intimidation; recording or photographing residents or staff without consent; posting or displaying explicit content in shared areas; or any disruptive or unsafe behavior.

23. Handbook Revisions

Kura Solution reserves the right to revise policies and procedures as necessary. Residents will be notified of significant changes and provided access to updated handbook versions.

24. Resident Acknowledgment

Residency at Kura Solution is part of a transitional and supportive living program and is conditioned upon compliance with program requirements, policies, and expectations. This handbook and program participation do not constitute a traditional residential lease agreement.

To sign and submit your acknowledgment online, please use the Resident Handbook Acknowledgment.